I have an unfortunate facial tick. Sometimes my eyebrows go together in a flash moment. Kind of like when you hear something, but you weren’t quite sure what it was…

This is me thinking about how to respond. (I’m an introvert! Sometimes it’s hard, sheesh.)

Or maybe I just wasn’t paying attention and I was accessing my memory banks for the recording of your last 5 seconds of speech.

When I was younger, it was me judging you. I rejected first, than considered later. My world was small then.

I don’t do that any more, but the eyebrows still do!

So sometimes people get the impression that I’m squeamish. Actually, I’ve put a lot of work into learning how to have an open mind. Sure I might catch myself. And when I don’t, I always lose.

For example, I hired a Online Business Manager to help me with a product launch. She suggested I use Asana. But I had looked at it once and didn’t like it. Plus, I had made up my mind to like this other task management tool called Azendoo.

I did the eyebrow thing and she never pushed me.

Too bad.

Asana is amazing. And Azendoo was holding me back. It took five more people telling me to switch before I did.

In another example, I’m thinking about working with an engineer to test a new market.

I’d rather use Asana than email since it’s much easier to collaborate on a single part of the project. While emails tend to contain many items of review, a task management tool let’s you just focus on one part of the project.

He’s refused to consider moving away from email to collaborate. Maybe five more people need to convince him.

All of this got me thinking about the importance of remaining flexible while making business decisions. I’ve heard of this law of thermodynamics that states that the entity most adaptable is the most likely to survive (or something like that).

By what code do we determine if an idea is completely ridiculous or immoral, versus one that simply is unfamiliar or pushes our comfort level? In other words, how do you keep flexibility whilst holding firm to your sense of identity?

First, I look for any moral issues. As Khaled Hosseini said in The Kite Runner, all sins are some form of theft. Murder, theft of life. Coveting your neighbor’s wife, theft of love for your own wife. So, does the idea steal something from someone else.

Next, there are any plethora of human complications that can muddle such a seemingly simple decision. There might be the pure neurological limitation, part of a growing field of neuro-ethics. Can I see colors? No, then I can do something that requires me discerning blue from yellow. Can I recognize faces? No, then I can’t use a system that relies on faces. More commonly, do I have any learning differences that make something difficult, like number order or reading.

In the case of the engineer I was thinking of working with, perhaps he encountered some neurological issue that makes email more accessible than a task management tool, some learning difference.

Regardless of the reason for the limitation, the limitation is there nonetheless.

In my case, I suffer from a mild dyslexia. Although it wasn’t always mild. In recent years, I’ve learned strategies for making this less a barrier for me. The less dyslexia effects me, the more flexibility I have in life and business.

Yes. I learned many powerful coping strategies for overcoming dyslexia that, I think, make me more resourceful than an average learner.

Perhaps the eyebrow tick is me accessing a by-pass pathway to understanding you.

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